Privacy Policy - My Website

At Indus Connect Travels, your privacy is important to us. We are committed to protecting your personal information to the best extent possible. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services or visit our website. We maintain the privacy of your personal information, including your name, address, email address, username, passwords, contact details, shopping history, and transaction history.

Information We Collect

We may collect the following types of information:

Personal Information

Name
Email address
Phone number
Nationality
Passport details (for visa processing)
Payment information

Booking Information

Travel dates
Travel preferences
Group size
Special requests

Technical Data

When you visit our website, we may automatically collect:

IP address
Browser type
Device information
Cookies and usage data

How We Use Your Information

Your information may be used for the following purposes:

To process bookings, visa applications, and service requests
To communicate with you regarding your travel arrangements
To improve our services and website experience
To comply with legal obligations and regulatory requirements
To send promotional offers and marketing communications (only with your consent)
To customize and enhance the user experience on our website

Any information gathered by us is used solely to improve and personalize your experience and is not shared or sold to third parties, except as expressly stated in this Privacy Policy and our General Terms & Conditions.

We may use your email address to send correspondence related to Indus Connect Travels. In such cases, third-party applications may be granted limited access to your email address strictly for communication purposes on behalf of Indus Connect Travels.

Data Sharing

We may share your information only when necessary with:

Hotels, airlines, and travel service providers required to fulfill your booking
Government authorities for visa and immigration processing
Payment processors for secure transaction handling

We do not sell your personal information to third parties.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or misuse. However, please note that no method of transmission over the internet or electronic storage is completely secure, and therefore we cannot guarantee absolute security.

Cookies

Our website uses cookies to enhance your browsing experience and improve website functionality. You may choose to disable cookies through your browser settings. However, certain features of the website may not function properly if cookies are disabled.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws and regulations. Booking and transaction records are typically retained for a period of 7 years.

Your Rights

You have the right to:

Access the personal data we hold about you
Request correction or deletion of your personal information
Withdraw consent for marketing communications at any time
Request a copy of your personal data

To exercise any of these rights, please contact us using the details below.

Policy Updates

The Website’s policies and General Terms & Conditions may be updated periodically to comply with industry standards, legal requirements, and regulatory obligations. Users and travel partners are encouraged to review these sections regularly to stay informed about any updates. Changes become effective immediately upon posting on the website.